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Privacy Policy
Voice of Truth Professional Services
Effective Date: October 29, 2026

1. Introduction
At Voice of Truth Professional Services ("Voice of Truth," "we," "us," or "our"), we recognize the importance of protecting your privacy and maintaining the confidentiality of your personal information.
As a paralegal practice serving clients across Ontario, we are committed to handling personal information responsibly, transparently, and in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and the professional obligations established by the Law Society of Ontario.
This Privacy Policy explains how we collect, use, disclose, protect, and manage personal information obtained through our website, consultation requests, and professional services.

2. Information We Collect
Depending on your interactions with Voice of Truth, we may collect the following information:
Personal and Contact Information

  • Full name

  • Email address

  • Telephone number

  • Other contact information voluntarily provided

Consultation and Legal Service Information

  • Nature of your legal inquiry

  • Information about your workplace reprisal or human rights matter

  • Names of parties involved for conflict-of-interest screening

  • Relevant documents and information provided during an accepted consultation or professional engagement

  • Appointment details and communication preferences

Website Usage Information
When you visit our website, certain technical information may be collected automatically, including:

  • Internet Protocol (IP) address

  • Browser and device information

  • Pages visited and website interactions

  • Cookies and similar technologies

We limit the personal information collected to what is reasonably necessary for legitimate business, legal, and administrative purposes.


3. How We Use Your Information
Personal information collected by Voice of Truth may be used to:

  • Respond to inquiries and requests for information

  • Schedule and administer consultations

  • Conduct conflict-of-interest screening

  • Assess whether we can accept a legal matter

  • Provide legal advice, assistance, and representation where retained

  • Communicate with prospective and existing clients

  • Maintain appropriate business and client records

  • Process payments and issue invoices

  • Maintain website functionality and security

  • Comply with applicable legal, regulatory, and professional obligations

We will not use personal information for unrelated purposes without obtaining consent where required by law.


4. Confidentiality and Professional Obligations
Voice of Truth recognizes the importance of confidentiality in the provision of legal services.
Information received from prospective and existing clients is handled in accordance with applicable privacy legislation and the confidentiality obligations established by the Law Society of Ontario's Paralegal Rules of Conduct.
Access to confidential information is restricted to individuals who require it for legitimate professional or administrative purposes and who are subject to appropriate confidentiality obligations.
Personal information will not be disclosed except where authorized, reasonably necessary for the provision of services, or otherwise permitted or required by law and applicable professional rules.


5. Consultation Requests and Conflict Screening
Before accepting a consultation or legal matter, Voice of Truth conducts a conflict-of-interest screening to determine whether we may provide assistance.
We may request limited identifying information about prospective clients and other parties involved for this purpose.
Submitting a consultation request or contacting Voice of Truth does not, by itself, establish a paralegal-client relationship or confirm that we have agreed to provide legal services.
Important: Visitors should not submit confidential documents, detailed evidence, or sensitive personal information through general website inquiry forms unless specifically requested through an appropriate communication process.


6. Sharing and Disclosure of Information
Voice of Truth does not sell personal information.
We may share information when reasonably necessary with:

  • Technology providers supporting website hosting, scheduling, secure communications, or information storage

  • Payment processors and accounting service providers

  • Professional advisers or service providers subject to appropriate confidentiality obligations

  • Courts, tribunals, regulatory bodies, or other parties where required or authorized in connection with legal proceedings

  • Government or regulatory authorities where disclosure is legally required or permitted

Any disclosure of client information remains subject to applicable confidentiality obligations, consent requirements, and professional rules.


7. Website Hosting and Third-Party Services
Our website is developed and hosted using Wix Studio, a website platform provided by Wix.
Information submitted through website forms may be processed and stored using Wix services and any additional service providers we engage to administer inquiries, appointments, and communications.
Some service providers may process or store information outside Canada. In such cases, information may be subject to the laws of the jurisdiction where it is processed or stored.
We take reasonable steps to assess service providers and protect personal information in accordance with applicable privacy and confidentiality obligations.
For more information about Wix's data practices, please visit:
https://www.wix.com/about/privacy


8. Cookies and Website Analytics
Our website uses or may use cookies and similar technologies to support website functionality, security, visitor preferences, and website performance.
Depending on the features enabled, cookies may also support analytics or other optional website services.
Visitors may manage their cookie preferences through available website privacy settings or their browser settings.
Where required, consent will be requested before non-essential cookies or tracking technologies are activated.
Disabling certain cookies may affect website functionality.


9. Protecting Your Information
Voice of Truth is committed to maintaining appropriate safeguards to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
Safeguards may include:

  • Password-protected systems and accounts

  • Access controls for confidential information

  • Secure storage and communication practices

  • Administrative confidentiality procedures

  • Appropriate oversight of third-party service providers

While we take reasonable precautions to protect information, no electronic transmission or storage system can be guaranteed to be completely secure.
If a privacy breach occurs, we will assess and address it in accordance with applicable legal and professional requirements, including any required notifications.


10. Retention of Personal Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, satisfy legal and regulatory requirements, maintain appropriate professional records, and address legitimate business needs.
Client files and related records are retained in accordance with applicable Law Society of Ontario requirements, relevant legal obligations, and our records retention procedures.
When personal information is no longer required, it will be securely deleted, destroyed, or anonymized, as appropriate.


11. Your Privacy Rights
Subject to applicable legal and professional restrictions, individuals may request to:

  • Access personal information held about them

  • Correct inaccurate or incomplete personal information

  • Withdraw consent to certain uses or disclosures

  • Request deletion of information where appropriate and legally permissible

  • Raise concerns regarding the handling of their personal information

Requests may be subject to identity verification and applicable legal, confidentiality, or record-retention obligations.
To submit a privacy-related request, please contact our designated privacy representative using the contact information below.


12. Email and Electronic Communications
Voice of Truth may communicate with individuals by email, telephone, or other agreed communication methods for inquiries, consultations, legal services, and administrative matters.
Electronic communications carry inherent privacy and security risks. We encourage individuals to avoid sending highly sensitive information through unsecured communication channels.
Any promotional electronic communications will be sent in accordance with Canada's Anti-Spam Legislation (CASL), including applicable consent and unsubscribe requirements.


13. Third-Party Websites
Our website may contain links to external websites, including legal information resources, tribunals, or third-party service providers.
Voice of Truth is not responsible for the privacy practices or content of websites operated by third parties.
We encourage visitors to review the privacy policies of external websites before providing personal information.


14. Changes to This Privacy Policy
Voice of Truth may update this Privacy Policy periodically to reflect changes in our services, website operations, privacy practices, or applicable legal requirements.
Revisions will be posted on this page with an updated effective date.
Where required by law, we will provide additional notice or obtain consent for material changes.


15. Contact Information
For questions, concerns, or requests regarding this Privacy Policy or the handling of personal information, please contact:

 

Voice of Truth Professional Services
Operating as Voice of Truth
Ontario, Canada
Privacy Contact: [Insert Business Email Address]
Telephone: [Insert Business Telephone Number]
Service Area: Ontario
We are committed to addressing privacy concerns respectfully and in a timely manner.
Voices Heard. Rights Upheld.

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